aRgh!
Omg...outsourcing = major headache! I called hp technical support for help and this is what went down:
HP Woman (w/ a bad indian accent): Hi, how may i halp you, my name is Clemency (indian ppl w/ wierd white names...wth?!)
Me: Hi, my battery pack died and now i can't charge my laptop which is also dead now...so i wanted to get another one.
Clemency: ok, i'll need your serial number.
Me: mmmm, ok it got rubbed off, so i can't see it
Clemency: its the "S slash N" number, starting w/ a "CN."
Me: its rubbed off, so i can't make it out.
Clemency: Ok, if you gave me the S/N number, found under the barcode, i can help you.
Me: Look! its rubbed off, i c-a-n-t make it outtttttt.
Clemency: ok, turn on ur laptop and press ctr-alt-s to find out.
Me: Remeber my batterys dead so i can't turn it on.
Clemency: Look ma'm I just need the s/n number.
Me: dekhiya auntie....urdu me....muje nazar nahin ara!
Clemency: Oh ok, But ma'm please call us back w/ the Serial number. Try using a magnifying glass or look closely w/ a light.
click.
:::arghhhhhhhh:::
10 min's later i called again and got a white dude, and now my battery pack's on its way...yaay.
wasalaam :)
posted by MnM310 at 12:26 AM
10 Comments:
Lol, that's SO typical!! It's like when I call 'National Rail Helpline' and get through to India.. I'm like, HELLOOO, I wanna get to Manchester NOT Manchestani!
that's awesome!! I love to correct their english and let them know that the American slang that they have practiced so hard to perfect is from 1972. I feel better in the end if I know that I was able to annoy them as much as they annoyed me :)
Zahera: :P
hanna: I know seriously...its soo annoying! Hey Hanna...did ya do somethng w/ ur blog, cuz i can't seem to open it...?
AAAAAAHAHAHA so hilarious! I can't believe you were forced to break out the urdu.
HK: hahaha ur evil! hehe..but i know wutcha mean..its like the names too..where in the jahanum do u get names like clemency & nigel?
zahera: haha dude thats great..i wanted to ask her wut her real name was. I mean i'm sure she can tell that we're desi when we give our names...but they'll refuse to answer back in hindi/urdu..rite?
Samaniac: Sammmmmmm! yea i had to, she was like a broken record! LOL
LoL>.. Classic!
Btw I always speak Urdu when the call connects to India for tech support. Lol> its hilarious when they still want to talk in English and Im talking iN urdu and I know they can understand me.
reza: lol...thats wut ima do next time. when i got home tho, my mom told me that my dad got so annoyed w/ this one lady (it had to do w/ my laptop again) that he was like, wuts your name? its not Nancy..it can't be w/ a bad accent like that! and after a beat she goes, its reshma..asalaamwalaikum i'm muslim..LOL dude i'd have died laughing.
I love it how we all scrounge the Internet for the cheapest friggin laptop we can find and then bitch when we get India for tech support. . .
Don't worry, I do it too :-)
hey hey..marky mark..u get india no matter wut..even if u paid full price! :P
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